Questionnaire
Client Burnout Questionnaire (CBI)
For people whose work is caring for others all day.
- About 2 minutes
- 6 questions
- Free
- Private
Before you start
The following items ask about your feelings of physical and emotional exhaustion related to working with clients. "Clients" means the people you directly serve at work: patients, customers, students, residents, or others. Please choose the answer that fits you best.
What you get
- Your client burnout score from 0 to 100, as in the published scoring
- Where that score sits, from low to severe
- Plain-language steps for rest, limits and support at work
More about this quizShow less
Why it matters
Caring for people all day takes a toll that is easy to miss. This research questionnaire looks at tiredness that comes from serving others at work.
How it can help
- Put a number on the tiredness you feel after serving people
- Track it over time, for example before and after a leave
- Start a conversation with your supervisor, HR or a counselor
Who it is for
Nurses, teachers, call center agents, social workers, caregivers and anyone who serves people.
The science
Part of the Copenhagen Burnout Inventory by Kristensen and colleagues (2005), used in research worldwide. Scored as in the published version.
Your answers are private. Only you can see your reading. Privacy Notice
This is a reflection, not a diagnosis. It helps you understand yourself right now. Only a licensed professional can diagnose.
For ages 18 and up. Free. At the end, sign in to open and save your reading.
Source: Kristensen TS, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: a new tool for the assessment of burnout. Work & Stress. 2005;19(3):192-207.
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